Policies
Upon Arrival,
We Will Need A Current Credit Card To Swipe For A Security/Excessive Cleaning Deposit of between, $150 to $300 depending on the Cottage, The Security Deposit Will Be Refunded In Full Within 4 Days After Departure Provided There Is No Loss Or Damage To The Property. You Will Also Need A Current Drivers License That Matches The Name On Your Credit Card.
IF YOU CAN NOT PROVIDE A VALID DRIVERS LICENCE OR CREDIT CARD YOU WILL BE DENIED ACCESS TO THE RESORT, NO EXCEPTIONS
Check in time is no later than 8:00 pm
Cleaning Fees
We pride ourselves in the cleanliness of our cottages and resort.
Because of our top notch cleaning staff you will notice upon arrival that everything is spotless and in it’s place.
The cottages are thoroughly cleaned between guests. ALL bed linen is washed after every rental. We ask that you keep the cottage as clean as possible, i.e. clean up spills etc. Make sure dishes are clean, DRY, and put away. If sharing dishes between cabins, please return them to the proper cottage.
An additional minimum fee of $50 will be charged for any cabin left excessively dirty. This includes, stained linens, missing pots, sticky spills, re-cleaning of cutlery, pots, pans, glasses, bowls, as well as reorganizing everything in drawers and cupboards. This fee also includes furniture that has been moved and not put back.
Please be respectful when moving from one cottage to another. Please return anything taken from your cabin, back to the original cabin.
Remember our cottages are tiny and can only handle the allotted amount of people posted. Anything more can cause damage. Please do not leave small children alone in cottages to amuse themselves.
One family can ruin it for everyone. Please work together to ensure you are invited back
Cancellation & Deposit
A 25% deposit is required upon request at the time of booking in order to confirm your reservation. There will be an administration fee of $30 for cancellations. Deposits will be refunded if reservations are cancelled more than 60 days from the date of arrival, minus the $30 admin charge. Cancellation within 60 days of arrival there will be a charge of 50% of the deposit. A cancellation within 30 days of arrival will result in no deposit refund.
Thank you for understanding, and for only booking with us if you agree with the policies outlined.
Smoking Policy, Beverages & Docks
All buildings at Deer Lake Cottage Resort are smoke-free.
Any evidence of smoking in cottages including screened in areas, will incur a non-negotiable fee of $200, for professional cleaning, and you will be escorted out.
Ashtrays and sand buckets are provided outside of you cottages for your convenience.
No Glass on the Docks or Beaches is permitted at any time.
Fire Pits
Fires must be in fire pits provided. In the effort to prevent insects and diseases no firewood is permitted from outside Deer Lake Cottage Resort. Firewood is available on site and is $12 a large bundle.
Please don’t throw garbage in fire pits. We provide ample garbage bins & blue boxes in and around the property. Garbage attracts unwanted wildlife and can cause a big mess.
Noise Policies
Our Guests Come For The Peace & Quiet
NO ONE wants to hear your music. Please keep music inside of your cottage so that you are the only one that can hear it!
No speakers are allowed on cottage decks or cottage docks
Damages & Liability
Facilities offered at Deer Lake Cottage Resort are for the exclusive use of registered guests and are used at guests' own risk. We will not be held liable for any damages, injuries or losses incurred while on our premises or while using any of our equipment.
Guests are fully responsible for all damages and losses to accommodations provided, however caused. All water toys including. Canoes, kayaks, paddle boats, paddle boards, boats, motors, & equipment will be checked prior to renting. Please note that broken, bent, or nicked propellers, are not considered "normal wear & tear" and will be billed at repair or replacement cost. Please report damage or malfunctioning equipment immediately. Major damage to boats/motors will be quoted by a licensed marine mechanic and will require payment authorization on your credit card prior to check out. An invoice/receipt for work completed will be sent to you.